From Classic Logistics Reporting to the Insights Cockpit

From April onwards, we will replace the existing reporting with the new Insights Cockpit. It not only provides an improved visualization of your key figures but also introduces new KPIs, deeper analyses, and valuable interpretation aids.

What's New

1. Top KPIs at a Glance

Get a quick overview of the most important key figures for cost reduction, punctuality, speed, and quality improvement – without the need for deeper analysis.

2. Planned vs. Actual Ramp Utilization

Optimize extra effort, idle time, or under-/over-planning by analyzing available, planned, and actual utilization based on loading and unloading status.

3. Personalized Filters

With the filter options, you can customize all dashboards individually at the user level:

Date: Week, month, or custom.
Location: Warehouse locations of your choice.
Goods Flow: Incoming or outgoing goods.
Partner: Suppliers or freight carriers.

Tip: Save your preferred view for quick access. Learn how in the article "Custom view: Save your favorite filters"

4. Detailed Analysis at Partner Level

Analyze data in more detail by partner, time, weekday, or booking type. You can also drill down to the transport level to identify the causes of delays. Simply click on any bar within a chart to explore further.

5. New KPIs

The Insights Cockpit makes your data even more action-oriented. In addition to operational KPIs on partner collaboration and utilization, it provides enhanced and visually optimized metrics for increased efficiency.

Old Reporting	Insights Cockpit

6. Data Quality at a Glance

High-quality data is the key to better insights. Each chart displays the availability and quality of your data using a traffic light indicator:

🔴 Red (0–30%) – Needs improvement
🟡 Yellow (30–70%) – On the right track
🟢 Green (70–100%) – Excellent data!

Learn more about data quality here.

Where can I find my KPIs from the old reporting?

Old Reporting	Insights Cockpit
Advice per week	To distinguish between incoming and outgoing goods, you can use the filter option in the menu structure.
Advice by punctuality	The Top KPI Layer displays punctuality as well as early and late arrivals. Under Supply Security, you’ll also find additional information on punctuality over time and by partner.
Waiting time - inbound	Deeper Insights, filters allow differentiation between incoming and outgoing goods. Average Waiting Time by Reason Average Waiting Time by Notification Status Average Waiting Time by Reason Over Time Plus: Average Throughput Time per Transport (helps improve operational processes and reduce costs)
Booked vs. actual loading time - inbound	To distinguish between incoming and outgoing goods, the filter option in the menu structure can be used.
Waiting time - outbound	See waiting time - inbound
Booked vs. actual loading times - outbound	To distinguish between incoming and outgoing goods, the filter option in the menu structure can be used.
Amount of loading units - inbound	To distinguish between incoming and outgoing goods, the filter option in the menu structure can be used.
Amount of loading units - outbound	To distinguish between incoming and outgoing goods, the filter option in the menu structure can be used.
Advice per weekday	To distinguish between incoming and outgoing goods, the filter option in the menu structure can be used.
Advice per time slot start	Instead: Planned Utilization by Weekday and Time, as well as the difference between planned and actual utilization in the form of a heatmap. This makes interpretation easier, allowing you to quickly identify where optimization potential lies (e.g., underutilization – possibly adjusting opening hours).
Advice by dock	New: Planned utilization by dock and time, also displayed in heatmap form for easier interpretation.
Pünktlichkeit der Transporte pro Woche	See above: Punctuality over time, by partner, with deeper analyses possible down to the transport level. The breakdown now includes: early, on time, just in time, and late (previously only "on time" / "unknown").
Number of advice by appointment status	Declined transports can be identified here. The distinction between appointment and transport is not yet available, and we would like to first confirm it as a relevant use case.
Partners with most external bookings	Visualization for easier interpretation, showing the share of internal vs. external notifications over time. When clicking on the chart, it can be filtered at the partner leve
Partners with most internal bookings	See above
Partners with most reschedules	„first time right“ – An overview of who has not yet made any changes, as well as who has made long-term or short-term changes. coming soon
Partners with most clarification cases	Planned for Q2
Partners with most unannounced transports	Directly linked to the average waiting time by advice status (e.g., waiting time for unannounced transports) – filterable at partner level
Partners with most declined bookings	Declined transports can be identified here. The distinction between appointment and transport is not yet available, and we would like to first confirm it as a relevant use case.
Total delay by partner (in hours)	All charts are filterable for each partner.
Total waiting time by partner (in hours)	All charts are filterable for each partner.
Advice by booking status	Advice created: Advice declined: Advice with status points:
Advice by reference information	coming soon
Advice by attached documents	coming soon
Number of active partners per month	Partner Activity: Now, it's not just an overview of active/inactive partners, but also includes an additional distinction between invited and still inactive partners, as well as active + invited by the partner company vs. invited by your company.
	Use the Screenshot function on macOS or the Snipping Tool on Windows. For multiple charts, you can print the page by right-clicking. Please contact your Customer Success Manager if additional export options are needed.