Is there a delivery bill for the goods? Which goods will be delivered with the next shipment? Where is the signed delivery bill for the truck driver? Where did I upload the pictures of the damaged delivery again? These are questions we are often asked by customers before they start storing all documents and relevant information from the logistics process on TradeLink and sharing them with all partners involved.
1. Document upload and exchange via TradeLink
TradeLink offers the function to upload and save all documents and photos directly to your booking. There is no limitation regarding the format. (Signed) delivery notes (e.g. in PDF), pallet notes , as well as photos (e.g. documented load securing, damaged goods) can be uploaded. The comment field can also be used to provide additional information, such as a description of a case of damaged goods.
The uploaded documents can be viewed by all parties involved in the booking (e.g. supplier, forwarder, recipient).
2. Collaborative logistics for all parties
Transparency and satisfaction across all parties is increased, as they all have access to the shared documents, making logistics more collaborative.
3. Advantages
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Delivery notes can be viewed in advance
No more time-consuming follow-up phone calls/e-mails. All required information is already available when a booking is announced. You can concentrate on the important tasks.
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Exchange signed documents digitally
No more waiting for signed documents to be returned by the driver. This increases the acceptance of your partners and especially of the forwarders enormously because added value is created for all.
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Less emails and phone calls
By having their own access, your customers and also their purchasing department can obtain information themselves at any time, which means that communication channels become much shorter.
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Strong partnerships
Through better exchange, transparency and collaboration with your customers, you can strengthen your partnership in the long run.
4. References
SportScheck/Fiege has increased the added value of TradeLink for its delivery partners by uploading signed delivery notes in such a way that the delivery process with over 400 partners is mapped via TradeLink. All parties involved are benefiting from this.
5. How to upload documents to a booking
Here you will find instructions on how to upload documents in your calendar and here from the perspective of the booking partners. Feel free to contact us directly at: support@tradelink.co.