What is 2-factor authentication?
2-factor authentication (2FA) provides an additional layer of security for your account by requiring a second factor in addition to the password, in this case a verification code via email.
Functions of 2FA via email:
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Verification code by email: After entering their email and password, users receive a verification code via email that they must enter to complete the login process. This significantly increases security, as unauthorized access is prevented even if the password is stolen.
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Disabled self-service password reset: As the password reset only requires one factor, this self-service feature is disabled. Instead, administrators must initiate the password reset via the user administration to ensure security.
For administrators: How to set up 2FA via email
1. Navigate to user management: Click on “User management” in the top right of the navigation bar
2. Go to "user management" on the left side and toggle on "require 2-factor authentification (2FA) via email".
How can warehouse employees register?
Login process: After entering their e-mail address and password, warehouse employees receive a confirmation code by e-mail. This code must be entered to complete the authentication process and allow access to the account. This ensures that access to the account is well protected.
Tip for warehouse employees: I can no longer log in to TradeLink
If you have problems logging in, please check:
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Whether you have entered the correct verification code.
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Whether your e-mail address is correct and you have access to your e-mail account.
⭐ Note: Contact your Customer Success Manager if you want to use this feature or need assistance setting it up.